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Terms and Conditions

Voyage @ Flash Ley Community Primary School and Nursery.

 

Terms and Conditions:

 

Hours of Admittance

7.30 – 8.30 am (Breakfast Session)

8.30 – 11.30 am (Morning Session)

11.30 – 12.30 pm (Lunch Session)

12.30 – 3.00 pm (Afternoon Session)

3.15 – 5.30 pm (After School)

 

Age of Admittance

Voyage is insured to provide child care for 0 – 11 year olds.

Voyage offers before and after school care as well as holiday clubs.

 

Waiting List

All sessions at Voyage must be booked in advance with the Extended Service Manager,

Mrs. Joy Smith.

Voyage has 24 places available for wrap around care for children aged 0 – 11 years.

 On occasions there may be a need to implement a waiting list.

 

Holidays

Voyage will be closed during all Bank Holidays and for 2 weeks at Christmas

 

Fees

Your monthly fee is payable in advance at the beginning of each calendar month by cash or cheque. This payment must be paid no later than 10th of each month. The Extended Service Manager or Head Teacher reserve the right to cancel your place with immediate effect if your fee is not paid promptly or your child is absent from Voyage for one week or more without prior agreement. Parents or carer’s will be expected to pay full fees for the duration of any notice period, regardless of attendance. If your child is absent from Voyage for any reason including illness full fees must be paid. Additional fees for extra sessions will be charged in arrears.

 

Cheques should be made payable to ‘Staffordshire County Council.’

The fees at Voyage will be revised on an annual basis.

An advanced enrolment fee of £20 per family is required to cover insurance and registration costs and secure your child’s place at Voyage.

 

Absence and Sickness

It is vital that you notify the staff at Voyage if your child is going to be absent.

Telephone: 01785 337340 or 01785 337349

Any child suffering from an unknown rash should be kept at home until a doctor’s opinion has been sought. A child suffering from sickness or diarrhoea needs to be kept at home for 48 hours after the symptoms have disappeared. Voyage staff have the right to refuse entry to Voyage if a child is considered to be unwell or infectious.

In the case of an emergency every effort will be made to contact you. Please ensure you keep your contact details updated. If your child suffers a minor accident whilst at Voyage a note will be sent home giving details of the incident.

 

Snacks

All children attending Voyage will have the opportunity to enjoy a healthy snack in

accordance with Flash Ley’s Healthy School Policy.

Children who attend Voyage during Lunch sessions may bring a packed lunch.

 

Collection

Please adhere to the agreed collection times for your child. In the event that you are late collecting your child from Voyage a charge will be implemented as follows:

10 minutes late incurs a charge of £2 plus £5 for every additional 10 minutes.

Staff at Voyage must be informed of any changes to the agreed collection of your child.

Children will not be released from Voyage to a minor or unknown adult.

 

Complaints

We encourage an open partnership between home and Voyage and expect all our pupils, members of staff, parents and carers to listen carefully and respectfully to each other.

Any parent with concerns or complaints regarding Voyage should contact

Mrs Joy Smith Extended Service Manager.   

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